Effective date: September 26, 2025

1. Introduction

Welcome to Go Easy Vancouver (the “Company,” “we,” “our,” or “us”). We operate the website goeasyvancouver.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service. We value your privacy and strive to protect your personal information.

By using our Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with any part of this Policy, please discontinue use of our Service immediately.

2. Information We Collect

We collect the following personal information that you voluntarily provide to us when you interact with the Service:

• Contact Information: your email address, full name and last name, phone number, and mailing address (street, city, state/province, postal/ZIP code).
• Communications: any messages or inquiries you send us, including through contact forms or phone calls.
• Booking Details: information about your bookings, such as preferred date and time of activity, and any other details you choose to provide.

We do not collect social media profile information or any sensitive personal information. You are not required to provide personal information, but if you choose not to, you may not be able to use certain features of the Service (e.g., contacting us or booking).

3. How We Collect Information

We collect information in the following ways:

• Forms you fill out on our website, such as contact forms or booking requests.
• Direct communication with us via phone or through our contact page.
• Automatically through cookies and analytics tools when you browse our Service (see Section 5).

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer service.
• To process bookings and manage your requests.
• To send administrative information, such as confirmation emails, updates about the Service, or information about changes to our policies.
• To send marketing emails about promotions, events, or updates, if you have opted in to receive such communications.
• To improve our Service by understanding how users interact with our website and making enhancements.
• To comply with legal obligations and protect our rights.

We do not sell or rent personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, which may include your IP address, browser type, device information, referring/exit pages, and timestamps. We use this data for analytics and to improve our Service.

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help us analyze how users use the website. The information generated by the cookie about your use of our Service (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Service, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. For more information about how Google collects and processes data, please see Google’s Privacy Policy.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent; however, some parts of our Service may not function properly without cookies.

6. Email Communications

We may send you emails for administrative or marketing purposes. We use Brevo as our email marketing provider. If you opt in to receive our emails, your name, email address, and other relevant details will be transferred to and processed by Brevo in accordance with their Privacy Policy. You can unsubscribe from marketing emails at any time by following the unsubscribe link in the email.

We do not use other email platforms (Mailchimp, Constant Contact, etc.) for marketing at this time.

7. No Advertising or Payment Processing

• We do not display advertisements on our Service.
• We do not collect payment information because we do not sell products or services or process payments through our website.
• We do not use remarketing services for marketing or advertising purposes.

8. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you are under 13, please do not submit any personal information to us. If we become aware that we have collected information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:

• Via our Contact Page: goeasyvancouver.com/contact
• By Phone: 236‑808‑0824

We do not provide support via email or postal mail at this time.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the Policy, we will revise the “Effective date” at the top. Your continued use of the Service after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.